Customer Service Administrator

Supports the Customer Service Department with administrative tasks, completing order entry and other various other data management duties.

• Primary duty will be to enter new purchase orders into various systems.
• Data entry into the following Praxis systems:
• Mantis
• Sugar Suite
• Microsoft Dynamics
• Coordinates and helps members of the Customer Service Team completing and prioritizing daily tasks and various assignments.
• Note taking (scribe) for company/department meetings and audits. Type up minutes for team update.
• Produce and send out agendas for internal/customer meetings.
• Ensure the timely receipt of orders and entry into the computer system.
• Identifies alpha numeric sequences as needed
• Responsible for adherence to all Company policies and procedures
• Instills a sense of quality through modeled quality behaviors and mindset
• Elevates complaints and problems, seeks Management assistance
• Flexibly works other shifts, shifts maybe 8, 10 or 12 hours as needed

• High school diploma or equivalent required
• 1-3 years data entry, order management. or similar experience required
• The ability to work independently, without supervision required
• Ability to organize priorities and workload required
• Strong focus on details