Interact with customers to gather information critical to accurate and timely job processing. Act as internal and external liaison for customers and in support of Sales activities. Responsibilities include ensuring that all required documentation and critical details are communicated clearly and timely to all groups such as Quality, Production, and Warehouse/Shipping-Receiving. Closely monitor all aspects of job to ensure customer satisfaction. Act as Project Manager of selected projects – includes large or new, multi-faceted projects, new customers, all initial line set up, customer visits, etc.
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